Privacy & Security
Piper Classics has been in business for 40 years and has offered its products online for over 10 years. During this time we have carefully fostered relationships with our customers based on trust, respect and integrity. We are aware of the confidence you demonstrate when you visit our site and provide us with your personal information. This Privacy Notice is posted to express our commitment to online security and customer service practices. We treat your information with the same respect and sensitivity that we have displayed throughout our company’s history.
Any information we collect is used to improve your experience on the Piper Classics site, to provide services to you and to communicate with you about information that you request. We may also use this information to help us target specific offers to you and to help us develop and improve our site.
Piper Classics does not require any personal information from you to browse our website. When you place an order or create an account with us we do require your name, billing and shipping address, phone number, e-mail address and credit card information. This information is for the purpose of confirming, shipping, and charging your order. Your phone number will only be used for our internal purposes.
Email Newsletter Subscriptions
When you place an order through the Piper Classics site, you are given the option to begin receiving our email newsletter. If you opt-out of the newsletter subscription your email is only used to communicate with you about your order; such as for order confirmation and shipment tracking numbers. If you opt-in to our email newsletter you will receive regular emails based on the Personal Information you have provided. In order to make our email newsletters more relevant and useful to you, our servers may receive a confirmation when you open an email message from PiperClassics.com. You may opt-out of our email newsletter at any time by clicking the unsubscribe link at the bottom of our newsletter.
Sharing of Information with Third Parties
We will not rent, sell or otherwise disclose your Personal Information to unrelated third parties without your consent, except as stated below in this Privacy Notice.
Credit Card Companies: If you place an order through the Site, the Personal Information you provide is transmitted to your credit card company to verify and authorize your purchase.
Shippers: If you make a purchase through the Site, your name, telephone number and shipping information must be provided to third party shippers such as FEDEX and the United States Postal Service to deliver your purchase. There also may be instances in which we drop-ship orders directly to you from one of our manufacturers or suppliers. These drop-shippers are only given your name, postal address, and telephone number for the sole purpose of fulfilling your order.
Law Enforcement and Protection of Users: To the extent permitted by law, we will disclose Personal Information to government authorities or third parties pursuant to a legal request, subpoena or other legal process. We may also use or disclose your information as permitted by law to perform charge verifications, report or collect debts owed, fight fraud or protect our rights or property as well as those of our affiliates, customers, or its users. You should be aware that, following disclosure to any third party, your Personal Information may be accessible by others to the extent permitted or required by applicable law.
We employ 128-bit encryption technology in all areas of the Piper Classics site which require you to provide your personal or account information, including those areas related to online ordering, order status, catalog request and contest forms. The site utilizes industry-standard firewalls and Secure Sockets Layer (SSL) technology to allow for the encryption of potentially sensitive Personal Information, such as your name, address and credit card number. We use the industry standard SSL certificate from VeriSign, a company that validates the security of our website and verifies that your financial information is encrypted.
To ensure you have the latest security features on your browser, you may want to download the most recent version of your favorite browser, which should have full SSL support.
To help ensure others will not have access to your credit card and personal information while on our Web site, we urge you to sign off your account and close your browser window when you have finished your visit, especially if you are sharing a computer with someone else or are using a computer in a public place. Never email your credit card information to us or anyone else.